Guest Experience Agent (Gxa)

· Strong service mindset with a positive attitude . Quick-witted, proactive, and solution-oriented . Experience with OPERA Cloud Property Management System . Confident in cashiering, billing, and payment handling · Good communication and interpersonal skills . Able to handle check-in, check-out, reservations, and guest requests . Able to multitask and remain calm under pressure . Good command of English . Professional appearance and personality . Hotel Front Office experience is preferred . Able to work flexible shifts, weekends, and public holidays