Operations Assistant Coordinator (PA to GM)

Role Description The Executive Operations Assistant is a full-time, on-site role based at The Lamai Samui in Ko Samui. This role coordinates operational meetings, records and distributes meeting minutes, manages guest correspondence and review responses, maintains operational documentation, and follows up with departments to ensure agreed actions are completed. The role additionally provides administrative coverage for the Engineering department in the administrator's absence and supports administrative tasks within the F&B, Wellness, and Events area. Flawless, timely, and gracious communication internally and with guests is at the heart of this role. Qualifications Minimum 2 years' administrative experience, preferably in hospitality, wellness, or resort operations. Excellent written and spoken English; Thai language an advantage. Proficient in Microsoft Office; experience with property or maintenance systems an advantage. Proven experience taking minutes and managing follow-up across multiple departments. Diploma or degree in Business Administration, Hospitality, or a related field preferred.